Your Hair.
Your Style.
Your Braider.

Search for the style you want — not the salon. You will see every braider who does it, each with their own price and how long they take. Pick a time, pay a 30% deposit, and the appointment is yours.

You can book up to 14 days ahead. Only times the braider is actually working are shown; days off are not displayed at all.

A braid can take a whole day of someone's working time. The 30% deposit holds that time and comes off the total — you pay the rest after the braiding is done, not before.

Yes. Cancel more than 24 hours before your appointment and your deposit is refunded in full. Inside 24 hours it is not — by then the braider has turned other work away.

Braida tells you which side of the line you are on before you confirm.

An unpaid appointment is held for 30 minutes so nobody else can take the slot while you are entering your card. After that it goes back into the braider's calendar. Just pick a new time.

Some braiders travel to you instead of you going to them. Where a style offers both, you choose per booking, and any travel fee is shown before you pay.

Braiders can only offer this once they have given us a Working with Children Check and a police clearance. Your street address is not sent to them until 2 hours before the appointment — they see only your suburb before that, so they can plan the trip.

A badge on a specific style, not on a braider. It means that braider has verified their identity with us, and that this particular style has at least 5 completed bookings, an average rating of 4.5 or better, and a full set of photos.

It is deliberately per style: someone can be excellent at box braids and new to locs, and the badge should say which.

Only braiders with a current Working with Children Check can take children's bookings, and the check is re-tested every day — if it lapses, the style stops being bookable that morning. Filter to "Braids children" to see only those.

If you book a style you have had before, that braider is pinned to the top of your results — above any paid placement. Braida will not let an advertiser bury the person who already did your hair.

Once the braiding is done and the balance is paid. Reviews come only from appointments that actually happened, which is what makes the ratings worth reading.

Braiders can reply to a review, and can ask us to look at one they think is unfair — but they cannot delete it.

By WhatsApp, to the mobile number you signed in with — booking confirmations, reminders and payment nudges. Everything we send is also in your notifications.

Braida never sees or stores your card. Payments are handled by Stripe, and your details go straight to them from your browser.